Careers
So Much More than Just a Job
At Bricket Wood care we provide an exceptional employment experience that offers the opportunity to make a meaningful difference in the lives of the people we support, whilst also supporting personal and professional growth.
Do you think a career at Bricket Wood Care could unlock your potential? We hope so.
Please email your CV to bricketwood@deesgroup.co.uk
Or follow the link to upload online:
Current Openings
Registered Manager
Full job description
6 bedded Care Home in Bricket Wood
Our Mission Statement:
OUR MISSION is to make a positive difference to people and their families by delivering personalised health and social care that helps them to achieve the things they want out of life. Our Values:
SAFE: We put the person at the centre of all our work and listen and act on what they tell us. We will respect and promote the human, legal and civil rights of all the people we support, our organisation and wider society.
SOUND: We will provide high quality care and support that is safe, evidence based, and outcome focused. We will work in an appreciative way, that is hopeful and encouraging, using positive and strength-based approaches.
SUPPORTIVE: We will empower the people we support in a manner that is progressive and enables them to exercise choice and control. We will work with our partners to create pathways that enable people to grow and achieve their goals
Job Purpose Lead and manage a small 6 bedded service for people with learning disabilities, autism and/or mental health conditions. Adhere to all regulatory and relevant legislation requirements. Provide effective leadership to the staff team promoting the values, policies, and procedures of Bricket Wood. To ensure that the workforce has the skills, competencies, and knowledge to ensure that the people we support lead as independent and fulfilling lives as possible. This job description lists the main areas in which you will be expected to provide support. We may need to add more specific tasks to this based on the needs and wishes of the people. This supports their right to have control over their own lives.
Main Duties and Responsibilities
Leadership • Ensure that rotas reflect individual hours and recognise the skill mix of the workforce, ensuring safe, effective staffing levels to support people to live the life they want.
- Ensure enhanced hours are clearly evidenced and delivered.
- Ensure that there is evidence of effective handovers, planning of the day-to-day activities and ensuring staff are following support plans and relevant policies and procedures
- Oversee and monitor accidents or incidents ensuring these are documented in the managers monthly report and relevant safeguarding or CQC notifications have been raised or escalated to Quality and Governance Lead.
- Monitor and oversee the interactions and performance and conduct of staff on duty and respond to poor or inappropriate practice.
- Ensure that safeguarding concerns are reported to the Local Authority and liaise with the Operations manager and Quality and Governance Lead immediately in response to serious incidents.
- Provide effective supervision to support staff.
- Ensure all staff are up to date with their mandatory training and address non-compliance with individual staff.
- Provide on call phone advice, guidance, and support to the workforce out of hours when required.
- Ensure that medication is administered in a timely fashion and ensure any medication errors or discrepancies are reported.
- Develop an open, transparent culture which strives for continuous improvement, the well-being of the staff team and a learning culture where the workforce feel valued.
• Lead on safer recruitment in line with CQC Regulations. • Ensure concerns and complaints are acted upon in a timely manner.
- Ensure regular spot checks and competencies are undertaken to monitor care delivery, staff competency and service user satisfaction.
- Be a positive role model and lead the team ensuring annual leave, payroll, recruitment, invoices, and rotas are managed effectively.
Ensure all information is kept up to date in accordance with GDPR legislation. • Lead on initiatives to market the service and attract new referrals and enquires.
- Develop key relationships with the Care Quality Commission, local authority, health professionals and other key stakeholders.
- Create an open and transparent culture enabling staff to confidently raise concerns and ensure there is clear evidence of lessons learnt when there have been incidents and near miss events.
- Plan and lead an on-call rota ensuring staff have access to clear advice, guidance, and support in case of any emergencies.
- Monitor staffing hours and annual leave ensuring staff are taking regular breaks throughout the year to prevent burnout and support good staff wellbeing.
- Ensure that staff have the necessary resources to carry out their roles and responsibilities.
Chair monthly staff meetings following Bricket Wood Terms of Reference to create opportunities for feedback and ensure all staff are aware of the company goals.
- Ensure that Staff members all understand their expectations as an employee of Bricket Wood and the Mission Statement and Values we promote.
- Build Bricket Wood’s vision and arrange networking events and family and friend’s days to enable relationships to be established.
- Ensure that staff all have signed contracts and that their staff files are kept up to date and contain all relevant information including supervisions, sickness, annual leave, and performance concerns are documented and in place.
- Commit to the development, knowledge and skills of the staff team ensuring that mandatory training is up to date and that opportunities are identified for additional training according to service user needs and individual staff development.
- Ensure staff have knowledge an understanding of the Right care, Right culture, Right Support CQC guidance.
• Ensure that Positive Behaviour Support is embedded in the culture of the service through training, support plans, and the culture of the home. • Carry out investigations when there has been care or conduct concerns, liaising with our relevant HR partners as necessary.
• Act swiftly to performance and capability concerns. • Ensure all new staff have an induction and regular meetings in their probation.
- Address concerns with staff performance, competency, and skills always following relevant policies and procedures and with support from the HR and Nominated Individual.
- Ensure robust handovers are carried out between each shift.
- Ensure that you maintain knowledge and understanding of the Health and Social care standards, CQC regulations and key legislation.
- Ensure that the home is operating as described in the statement of purpose.
- Review all operational documents in conjunction with the Nominated Individual as a minimum yearly but as and when necessary.
- Carry out any additional tasks or duties according to your Registered Manager responsibilities and within your scope of competence.
The people we support:
- Ensure that there are effective support plans in place for all the people we support based on the needs, risks and wishes of the person and in co-production with them. Ensure these are updated at least monthly or as needs change.
- Ensure support plans identify goals and identified outcomes using the relevant Outcome Star.
- Ensure capacity assessments are in place for relevant service users.
- Ensure new care and support packages are communicated clearly to the staff team ensuring everything is in place to deliver safe, effective care and support based on the needs and wishes of the service user and relevant best practice guidelines.
- Ensure robust partnership working with relevant health professionals and key stakeholders. Raise any concerns with any gaps in support with the Nominated Individual.
- Promote independence, positive risk taking and embracing Equality and Inclusion to enable the people we support to live their best possible lives
Develop strong relationships with service users and their families ensuing regular monitoring of care and support delivery
- Ensure all service users have monthly key worker meetings and are offered an annual support review
- Ensure all service users are encouraged to participate in an annual service user feedback survey.
- Enable opportunities to support service users to vote.
- Ensure that the Accessible Information standard is always followed, considering the needs of all the people we support.
- Ensure service users are supported to make their home personal to them.
- Ensure staff have knowledge and understanding of individual tenancy agreements and how to support service users to raise concerns.
- Provide direct care and support where necessary and ensure there is evidence of regular spot checks and competencies of care and support practices.
- Always maintain a regular line of communication with the Nominated Individual and Director.
- Act as Safeguarding Lead the home ensuring the safety and welfare of the people we always support.
Quality and Governance
- Follow the Governance calendar ensuring all relevant systems and process are undertaken.
- Ensure all audits are undertaken as per the Quality Assurance framework and actions are added to the Continuous Improvement Plan.
- Complete and submit the monthly managers workbook ensuring all accidents and incidents are recorded and key performance indicators are escalated to the Quality and Governance Lead for analysis.
- Carry our regular observations audits of staff interactions.
- Ensure that competencies are undertaken in key areas.
- Attend the bi-monthly Quality and Governance meetings, feeding back the trends and incidents in your service. Other duties
- Take the lead in marketing your service, developing key relationships with commissioners and ensuring that vacancies are communicated, and assessments are undertaken in a responsive manner.
- Act as an ambassador for the service ensuring as the Registered Manager you always maintain professionalism and integrity.
- As a Registered Manager in the service, ensure you refrain from befriending staff or services users on social network sites.
Pay £35,000 to £40,000 depend on experience
Our Roles
Support worker
Our brilliant support workers are our greatest asset and the true heroes. They make a real difference to the individuals lives of the people we support. Every day is unique helping people to reach their goals. These can be learning new skills such as cooking or budgeting, accessing leisure activities, planning and supporting someone to go on their dream holiday or supporting someone to access employment.
We welcome experienced support workers and those interested in making this their career. The development and training opportunities are endless.
Team leaders
Our inspirational team leaders assist the leadership team to ensure we are delivering the right care, right culture, right support, allowing our service to shine and the people we support to flourish. This is an important role providing day to day leadership to the teams, leading from the front and being a key role model ensuring or values are understood and delivered every day.
If you are looking for the next step in your career, this role may be for you!
Deputy manager
Our deputy manager supports the service manager to ensure we deliver outstanding care and support, ensuring that staff teams have the right training and skills to support people and ensuring that care practices are safe and effective ensuring staff are supporting positive risk taking to allow people to reach their personal goals. This role provides direct oversight and leadership every day.